FAQS
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Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Product & Materials
What materials are used in Linkcho hardware?
We use high-quality metals, alloys, and precision components for durability and performance.
Are your slide rails and hinges suitable for heavy furniture?
Yes, our heavy-duty slides and hydraulic hinges are tested for high load capacities.
Do you provide decorative hardware options?
Yes, we offer both functional and decorative pieces to match modern furniture designs.
Ordering & Customization
Can I request customized hardware solutions?
Absolutely. We provide OEM and custom designs tailored to your furniture needs.
What is the minimum order quantity (MOQ)?
Our MOQ varies by product. Please contact us for detailed information.
Do you ship internationally?
Yes, we deliver worldwide with reliable logistics partners.
Installation & Usage
Are installation instructions included?
Yes, each product comes with clear assembly guides and diagrams.
How do I maintain slide rails and hinges?
Regular cleaning and light lubrication ensure smooth and long-lasting performance.
Can your casters and supports handle uneven floors?
Yes, our industrial casters and supports are designed for stability on various surfaces.
Warranty & Support
Do your products come with a warranty?
Yes, we provide a standard warranty for manufacturing defects.
How can I get technical support?
Contact us via email or our online form; our team responds promptly.
What if I receive damaged or missing items?
We will arrange a replacement or solution quickly to ensure satisfaction.