Maintenance & Repair

We are committed to providing long-term maintenance and repair support to ensure the durability and performance of our furniture hardware products. Our service covers manufacturing defects, functional issues, and performance concerns under normal usage conditions. 

To request maintenance or repair service, please contact our technical support team with your order details, product model, and a description of the issue. Photos or videos of the product condition will help us assess the situation more efficiently. You can reach us at postmaster@linkcho.cn.

After evaluation, we will provide repair guidance, replacement components if necessary, or recommend the most suitable solution based on the condition of the product. Our goal is to minimize downtime and ensure your hardware continues to perform reliably.

You can always contact us for any service-related questions at postmaster@linkcho.cn.

Technical Evaluation
All maintenance requests are carefully reviewed by our professional team. We analyze the issue based on usage conditions and installation methods to determine the most appropriate solution.

Replacement Parts
If specific components such as connectors, hinges, slides, or support elements require replacement, we will provide compatible parts to restore proper function and structural stability.

Service Coverage
Maintenance support applies to products used under normal installation and operating conditions. Damage caused by improper installation, misuse, or unauthorized modification may not be covered. Please contact us for clarification regarding your specific case.

Processing Time
Once your request has been evaluated and approved, we will provide a service solution within 5–10 business days. Processing time may vary depending on product type and component availability.

Ongoing Support
Our commitment goes beyond product delivery. We provide continuous technical assistance to ensure stable furniture structures and long-term comfort in your home projects.